The Safety of your Vehicle and wheels is our number 1 priority!
Thats why, we provide the best warranty in the Market*:
What does your Warranty Cover?
WHEEL LOCKS
What is Covered in Your Warranty:
- Coating / faded / rusted parts
- Any defect in material or workmanship
- Broken lock(s) and or key(s)
- Damaged parts due to production issues.
What is Not Covered in Your Warranty:
- Damage by over-torquing OEM limits in installation of lug bolts or lug nuts.
- Lost or misplaced lock(s) or key(s)
- General damage caused by improper use of the product
- Corrosion due to aggressive chemicals applied on product.
- Any other not specified in “Covered Warranty”
Warranty Period:
For Galaxylock products 10 years warranty from the date of purchase.
For Starlock products 5 years from the date of purchase.
For Stil Bull products 1 year from the date of purchase.
For Roof Boxes products 5 years warranty from the date of purchase.
For Roof Bars products 3 years warranty from the date of purchase.
For Bike Carriers products 3 years warranty from the date of purchase.
For Wheel Covers products 2 years warranty from the date of purchase.
What is not covered?
- Items that are damaged beyond repair due to normal wear and tear; also, materials and colors may naturally deteriorate with me and use.
- Damages to the vehicle or the user’s cargo (or a third party), resulting from an accident, poorly secured loads, vehicle breakdowns on which the Farad product is placed, or modifications or repairs not carried out or approved by Farad.
- Issues resulting from circumstances outside of Farad’s control, such as misuse, overloading,neglecting to secure the load, incorrect installation, or using the product in violation of written instructions or guidelines supplied by Farad and either included in the product’s packaging or made available to the original purchaser on the www.faradworld.com website.
- Transport or handling-related damages
- Damages resulting from weather-related events or uncontrollable circumstances.
- Carelessness or imprudence
*The costs associated with product assembly, removal, and maintenance are not covered by Farad.
Activation and Redeem of Warranty:
Warranty automatically activates, the date of purchase – Applies to End-User or Customer. Proof of purchase may be required to redeem Warranty.
The warranty is granted to the end-user and applies to products which are purchased, installed, and used for the purposes for which they are originally designed (specifications are expressed in fitting instructions). This warranty covers defects arising under normal use and does not cover malfunctions or failures resulting from misuse, abuse, neglect, improper installation, or incorrect maintenance.
During the warranty period, FARAD India Ltd. will repair or replace, (Shipping fees may apply) a product that is defective in materials or workmanship. FARAD India Ltd. reserves the right to either repair or replace a defective component at its discretion and reserves the right to substitute an equivalent product under the terms of this warranty. Warranty coverage is limited to the repair or replacement of the product that is deemed to be defective by FARAD India Ltd.
What is necessary?
In order to initiate a warranty procedure for a Farad product, the original customer is required to present partly or in total the following material at the shop (or dealer) where the purchase has been made:
- Explanation of how the issue occurred.
- Photos of the product or labels that identify it.
- Lotto production numbers
- Photos of the part that is damaged or missing.
- Photos relating to the installation of the product.
- In the event of roof bars or deflectors issues, it is imperative to provide manufacturer production year of the vehicle.
- The proof of purchase for the product.
30 days return policy
We promise to take responsibility for any false hopes on compatibility and will pay for your return in any case that our lock did not fit, despite us having said it would (within the 30 days return period – from date of delivery, proof of purchase may be required).
All other reasons of returns unrelated to lack of compatibility may be charged with a 10% restocking fee that will be deducted from your final refund (within the 30 day return period).
This Warranty applies to the physical products, i.e. Galaxylock and Starlock wheel locks, manufactured and sold by FARAD India Ltd. under its own name.
FARAD India Ltd. warrants to the original purchaser that the products will be free from defect in material and workmanship, under proper use, from the date of purchase for the period indicated above.
Claim
To obtain warranty or service, contact FARAD India Ltd. (Contact Us) with a description of the problem after which we will determine the most appropriate solution for you.
Reimbursement Obligations
We shall, if you decide to make use of our return policy, reimburse what you have paid for the product as soon as possible or the latest within 30 days from when we receive the product in return. Shipping costs will be covered by Farad India Ltd, if the issue is due to manufacturing defects or product is not compatible with your vehicle, for any other reason , the shipping costs of returning the product will be covered by the End – User or consumer.
*Warranty developed in January 2026. Our warranty is presented as the best in the Indian Market after doing a full analysis and comparison of the warranty provided by other products at the date mentioned above. All product names, logos, and brands are property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.
